Privacy Policy

This Privacy Policy explains how Piledriver EPD by Borderline USA collects, uses, protects, and handles your information when you visit our website or order equipment. We value your trust and are committed to keeping your personal details safe and clear. Last updated: October 14, 2026.

Business Information

Piledriver EPD by Borderline USA operates out of Bismarck, North Dakota. You can reach us with any privacy questions or requests using the following details:

• Business Name: Piledriver EPD by Borderline USA
• Address: 960 Industrial Drive, STE A, Bismarck, ND 58501
• Phone: (701) 751-2705
• Email: [email protected]

Information We Collect

We gather information you share directly with us when requesting information, placing orders, or contacting our team. The details we collect include:

• Names and contact details
• Phone numbers and email addresses
• Property, shipping, and service details
• Order and service history
• Any additional information you choose to provide

How We Use Your Information

We use the information we collect to provide reliable equipment, process orders, and deliver straightforward support. Specifically, we use your details to:

• Communicate directly with you about your order or inquiry
• Schedule and manage equipment pickup, shipping, and services
• Provide accurate estimates, invoices, and payment receipts
• Send order updates, scheduling notifications, and reminders
• Offer helpful customer support and manage customer accounts

Data Protection

We protect your personal information using reasonable administrative, technical, and physical safeguards. Access to your personal data is strictly limited to authorised staff and necessary service providers who require it to process orders and support your needs.

Information Sharing

Your trust is essential to us. We only share information with trusted third-party providers required to run our daily operations, including payment processors, scheduling and software providers, communication platforms, accounting and payroll providers, and logistics service partners.

Customer information is never sold to third parties.

Text Messaging Terms and Consent

When text messaging services are enabled, customers can expect to receive communications such as appointment confirmations, reminders, estimates, invoices, scheduling updates, service notifications, support messages, and, when applicable, promotional messages.

You can opt out of text communications at any time by replying STOP to unsubscribe. For support, reply HELP. Message frequency varies, and message and data rates may apply. Consent to receive text messages is not a condition of purchase.

Customer Rights

You have the right to access, update, or request the deletion of your personal information at any time. Simply contact us using our phone number or email address to make a request. Please note that certain requests may be subject to essential legal and recordkeeping requirements.

How to Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please get in touch with our team directly:

• Piledriver EPD by Borderline USA
• 960 Industrial Drive, STE A, Bismarck, ND 58501
• Phone: (701) 751-2705
• Email: [email protected]